Error: An error occurred before executing the process ‘Marketing Effort Export Process’: Error running marketing effort export. There is already an object named '#TEMP_CONTACTPREFERENCES_GETFORMATS’ in the database – when exporting a marketing effort

Once a Marketing Effort is set up, the information is exported in order to send the package to the prospective donors.  When exporting the marketing effort, the following error occurs:

Error: An error occurred before executing the process ‘Marketing Effort Export Process’: Error running marketing effort export. There is already an object named '#TEMP_CONTACTPREFERENCES_GETFORMATS’ in the database.
Download and install the latest patch which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.

Steps to Duplicate

  1. Go to Marketing and Communications functional area
  2. Select Direct marketing efforts
  3. Select a marketing effort
  4. Export effort
  5. Observe error

Environment

 Blackbaud CRM
 4.0
 4.0
 Hotfix patch 24
 4.0.14.19

Was this article helpful?