Membership Types being assigned to the wrong memberships

When querying on Membership Types you may notice that membership types are incorrectly linked to random memberships in your query results
This can happen when going to far down in the query fields. Try outputting the field below:
  1. Under browse for fields in click on Memberships
  2. Drag Membership level type from the middle panel to results fields to display
  3. This should give you the membership level type that the patron selected

Steps to Duplicate

  1. Purchase a membership online that uses membership types
  2. Create a membership query and filter on a different membership type within that membership level
    1. Click Analysis > Information Library > Add an ad hoc query
    2. Select the membership source view
    3. Expand Membership Level and click on Membership Level Types
    4. Drag Type from the middle panel to Include records where and set it equal to a different membership type within that level
    5. Click Preview results
You may notice that the membership you just purchased has that different membership type attached to it

Environment

 Altru Arts & Cultural

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.