System Information Is Unavailable At This Time - when clicking System Info

When users on Windows 7 access Help > About The Raiser's Edge > System Info, they receive the following error:
System Information Is Unavailable At This Time.
 
We are currently evaluating this issue and will update this article when we have more information.

Steps to Duplicate

1. Sign into RE on a Windows 7 machine
2. Click Help > About The Raiser's Edge
3. Click System Info.. button
Error will appear

Environment

 Windows 7 (32-bit);Windows 7 (64-bit)
 Raiser's Edge
 7.93

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