When running the Organization search in the Duplicate Constituent Management Tool, users receive different results each time.
After running the Organization search, then returning to open the previous results, the previous results are missing records even though no records were processed on the last run.
Running a new search will not include the previous results but will include new results.
This happens under all usernames on all workstations.
This is resolved in 7.96, patch 12, released in July-August 2018 and applied to databases in Blackbaud Hosting Services. If your database is installed locally, download and install the latest version and patch, if applicable.
Steps to Duplicate
1. Open Admin > Duplicate Constituent Management Tool 2. Select Organization > New Search 3. Note number of records in results 4. Run a new search 5. Records in results are less than previous search