Constituent Code Missing from corporate gifts

When processing corporate gifts from NetCommunity into the Raiser's Edge, the constituent code for the gift is populating on the individual record and not on the Organization record with the gift.
This is resolved in the latest version of NetCommunity.

If NetCommunity is not on the latest version
Manually update organizational record with constituent code.

Steps to Duplicate

  1. Login to NetCommunity and navigate to donation form
  2. Edit form and enable corporate giving and add constituent code from Raiser's Edge
  3. Complete form and mark box for "This donation is on behalf of a company"
  4. Submit donation
  5. Open Raiser's Edge and navigate to BBNC plugin
  6. Link donation to individual and organizational records
  7. Verify Constituent Code is correct in plugin
  8. Process and batch gift in Raiser's Edge
  9. Click on Records in RE and search for Individual record > Click on Bio2 tab
  10. Observe constituent code from gift is populated
  11. Click on Records in RE and search for Organizational record
  12. Click on Gift tab and verify BBNC gift
  13. Click on Bio2 tab and observe missing constituent code 

Environment

 Blackbaud NetCommunity
 6.64

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.