Duplicate solicit codes on merged record

After merging two individual records, the merged record contains duplicate solicit codes. 

We have evaluated this issue as a bug and we have determined it will not be addressed in the program in its current state.  In this case, we believe the risks and challenges outweigh the potential benefit of resolving this issue. We strive to select the most impactful changes and issues to address with each release to accelerate the rate at which we deliver new features while sustaining the highest level of quality for our customers.

We certainly recommend adding any program suggestions to our Ideas Community page . Our developers check here first when building program enhancements to see what our users are most interested in seeing implemented.


Steps to Duplicate

  1. Open first instance of constituent record (this has solicit codes)
  2. Constituent > Merge > Merge From
  3. Select destination record (this has no solicit codes)
  4. Select to delete source record
  5. Merge
  6. Save and close merged record
  7. Open record and view duplicate solicit codes on Bio 1 tab


 Raiser's Edge
 7.94 patch 4

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