Duplicate Tributes created from Online Express transactions

Duplicate tributes are created on constituent records when Online Express transactions are linked to the existing tribute through the Online Express plug-in.
This has been resolved with the 11/4/15 release of Online Express.

Steps to Duplicate

  1. Open Online Express > Donations > Download Transactions
  2. Select transaction to download (gift links to existing tribute automatically)
  3. Link to Acknowledgee
  4. Click Process
  5. Click Yes to open batch
  6. Commit batch
  7. Open record of Tribute constituent


 Blackbaud Online Express

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