Error: The transaction amount must equal the gift-in-kind's number of units multiplied by the fair market value - when adding a gift in kind donation

When adding a donation using the gift-in-kind payment method you may receive the following error: The transaction amount must equal the gift-in-kind's number of units multiplied by the fair market value.

This is because the number of units field multiplied by the fair market value per unit field does not match the amount field.
Make sure that the Number of units field multiplied by the fair market value per unit field equals the amount field at the top of the page.

Steps to Duplicate

  1. On a constituent's record click add payment
  2. Enter an amount in the amount field
  3. Under the Payment information tab enter in your number of units
  4. Either leave the fair market value per unit field blank or enter in an incorrect number
  5. Click save

Environment

 Altru Arts & Cultural

Was this article helpful?