Error: The current user does not have right to use this form when attempting to copy a marketing effort segment from another marketing effort.

When attempting to copy a marketing effort segment from one effort to another, CRM users may encounter the error below.
 
Error: The current user does not have rights to use this form.
 
This error also occurs for users that are members of an ‘All Rights’ system role. 
We're currently evaluating this issue for a fix in a future patch or service pack.

Steps to Duplicate

  1. Log into BBCRM as a System Administrator and navigate to the Administration functional area.
  2. Select  Security.
  3. Select System Roles.
  4. Create an ‘all rights’ system role or create one if one does not exist. This role should grant users access to every possible feature permission and task.
  5. Go to the system role, select the Users tab, and locate a member of the role.
  6. Go to the application user’s record.
  7. Run BBCRM as the application user.
  8. While logged in as the user, navigate to the Marketing and Communications functional area.
  9. Select ‘Direct marketing efforts.’
  10. Locate any marketing effort that has not been activated and go to the effort.
  11. Select the Segments tab.
  12. Click ‘Copy from another effort.’
  13. Search for and select any marketing effort.
  14. Notice the “Copy segments from another marketing effort” window closes and the error appears upon selecting a marketing effort to copy segments from.
Error: The current user does not have rights to use this form.

Environment

 Blackbaud CRM
 4.0

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