recipients did not receive direct marketing email, incorrectly listed as opted-out

After upgrading to 4.0, We've seen that a particular marketing effort is excluding two recipients as having opted out.  However, other means of emailing these clients are successful, so it does not appear they have actually opted out.  
We're currently evaluating this issue for a fix in a future patch or service pack. 

Environment

 Blackbaud Direct Marketing
 4.0

Was this article helpful?