Error: Data could not be saved. The UPDATE statement conflicted with the FOREIGN KEY constraint; FK_EVENTSEATINGSEAT_REGISTRANTID. The conflict occurred in database_ table dbo.REGISTRANT, COLUMN ID - When Saving assign seating for an event

When trying to save assign seating for a special event you may encounter this error: Error: Data could not be saved. The UPDATE statement conflicted with the FOREIGN KEY constraint; FK_EVENTSEATINGSEAT_REGISTRANTID. The conflict occurred in database_ table dbo.REGISTRANT, COLUMN ID 
This issue has been resolved. If you experience this error, please chat with support to provide the exact steps that were taken.

If this does not resolve the issue, chat with support with the following information:   
  • The exact steps to duplicate the issue (click by click).
 

Alternative Solution:

  1. Click Events > Click Event Search 
  2. Open the event record
  3. Click Assign seats from the Tasks menu to the left
  4. Highlight the person that needs to be moved > Click clear seat 
  5. Click Save 
  6. Click Assign seats from the Tasks menu to the left
  7. Drag the person to the correct seat 
  8. Click Save

Steps to Duplicate

  1. On the Special Event Record click Assign Seats
  2. Assign the registered constituents to their respective seats at the Event
  3. Click Save
  4. You may encounter the error: Data could not be saved. The UPDATE statement conflicted with the FOREIGN KEY constraint; FK_EVENTSEATINGSEAT_REGISTRANTID. The conflict occurred in database_ table dbo.REGISTRANT, COLUMN ID 

Environment

 Altru Arts & Cultural
 Yes
 2.93

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.