Error: Data could not be saved. The UPDATE statement conflicted with the FOREIGN KEY constraint; FK_EVENTSEATINGSEAT_REGISTRANTID. The conflict occurred in database_ table dbo.REGISTRANT, COLUMN ID - When Saving assign seating for an event

When trying to save assign seating for a special event you may encounter this error: Error: Data could not be saved. The UPDATE statement conflicted with the FOREIGN KEY constraint; FK_EVENTSEATINGSEAT_REGISTRANTID. The conflict occurred in database_ table dbo.REGISTRANT, COLUMN ID 
This issue has been resolved. If you experience this error, please chat with support to provide the exact steps that were taken.

If this does not resolve the issue, chat with support with the following information:   
  • The exact steps to duplicate the issue (click by click).
 

Alternative Solution:

  1. Click Events > Click Event Search 
  2. Open the event record
  3. Click Assign seats from the Tasks menu to the left
  4. Highlight the person that needs to be moved > Click clear seat 
  5. Click Save 
  6. Click Assign seats from the Tasks menu to the left
  7. Drag the person to the correct seat 
  8. Click Save

Steps to Duplicate

  1. On the Special Event Record click Assign Seats
  2. Assign the registered constituents to their respective seats at the Event
  3. Click Save
  4. You may encounter the error: Data could not be saved. The UPDATE statement conflicted with the FOREIGN KEY constraint; FK_EVENTSEATINGSEAT_REGISTRANTID. The conflict occurred in database_ table dbo.REGISTRANT, COLUMN ID 

Environment

 Altru Arts & Cultural
 Yes
 2.93

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