Pledge balance incorrect

You may notice when looking at the revenue history of a constituent that the balance on their pledge does not reflect the actual amount they paid on that pledge
We are currently evaluating this issue and will update this article when we have more information.

Steps to Duplicate

  1. Click constituent > constituent search
  2. Search for and select the constituent
  3. On the constituent record, click revenue > revenue history
  4. Look at the pledge and pledge balance, the pledge balance may not reflect the revenue that has been paid on the pledge

Environment

 Altru Arts & Cultural

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