Typically, this means that the Gift Service Center has not been configured for any particular modification actions.  To change this:
 
  1. Click Fundraising > Donation Management
  2. Click All Donation Forms
  3. Click Edit next to the appropriate donation form
  4. Click Design Donor Screens from the left navigation bar
  5. Under Related Actions in the lower left hand navigation bar, click Configure Gift Service Center
  6. In the Gift Payment Modification Options area, click the appropriate options that enable donors to:
    • Modify their billing information such as credit card number
    • Discontinue making all remaining payments, which cancels this gift
    • Skip their next scheduled payment
    • Change the amount of their gift
    • Change their date on which the payments will be processed
  7. Click Finish