Below are links to Knowledgebase articles that walk through password reset procedures for our products and services in detail:

Altru:, Raiser's Edge NXT and Financial Edge NXT: Blackbaud CRM: Blackbaud NetCommunity: Blackbaud Payment Services and Blackbaud Merchant Services: eTapestry: Everyday Hero: Luminate CRM: NOZASearch: Raiser's Edge, Financial Edge, and Education Edge:
    Local installation:     Hosted installation: ResearchPoint: TeamRaiser: WealthPoint: