You can save the PDF by following these steps:
- Open a Constituent Record
- Click the Media Tab
- Click New Media
- Select the radio button for Create New and select Adobe Acrobat Document, Click OK
- In the Documents window that opens, select the PDF that you wish to upload
- Enter Required information
- Double click the lower area of the Media where the PDF lives to open up Adobe
- Close Adobe after it opens
- Click "Save and Close"
- File saves just fine.