The merge field NEXTINSTASLLMENTDATE on a Sponsorship Reminder is outputting the original gift date instead of the next installment date

A reminder process can be used to send reminders to constituents who have a Sponsorship payment past due.  This is a letter using merge fields that include the nest installment due date. When this process is run, the next installment date field is outputting the original gift date rather than the next installment date.
We're currently evaluating this issue for a fix in a future patch or service pack.

Steps to Duplicate

  1. Create Word merge file with out of the box "Sponsorship Reminder Output" fields already entered
  2. Go to Marketing and Communications functional area
  3. Create a new reminder process
  4. Upload the letter from step 1
  5. Choose the Output Type: "Output Format"
  6. Choose the Output Format: "Sponsorship Reminder Output"
  7. Go to the Analysis functional area
  8. Select Information Library
  9. Add an Ad-hoc query (Revenue view)
  10. Create a selection of sponsorship revenue (Needs to be past due to show up)
  11. Run the process
  12. Merge the output in word
  13. Notice the NEXTINSTALLMENTDATE pulls the original gift date, not the next installment date


 Blackbaud CRM

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