- Log into NetCommunity and navigate to users and security locate the parent and break the link between NetCommunity and Raisers Edge.
- Break the link between NetCommunity and The Education Edge
- Delete the parent that you are wanting to re-link to Raisers Edge
- Locate the deleted parent in NetCommunity by searching the Deleted Users
- Select the Link that says "undelete and generate a sign-up transaction"
- Run Add users utility in The Education Edge and link the Parent (How to add users into Blackbaud NetCommunity from The Education Edge using the Add Users Utility)
- Process signup request in Raisers Edge and link to correct record
Connect and collaborate with fellow Blackbaud users.