View only users cannot drill down on reports in FE NXT

When a view only user tries to drill down on an account listed in a NXT report, a new tab appears but the page does not load and the account detail does not display.

Article Number: 97184

Products:

Financial_Edge_NXT

If a user does not have security rights to open a particular account record in database view, they will not have rights to open the account via drill down in a report in Web view.

Steps to Duplicate

1. Log into FE NXT with a view only username > Reporting > Select a report to run.
2. Once the report displays, select an account to drill down on.
Note: A new tab opens but the page does not load and the account detail does not display.

Environment

Affected Product Financial Edge

Affected Version 7.87

Was this article helpful?

Thanks for your feedback! Did this solve your issue?

Comments (optional):

Thanks for your feedback!

We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.

We’re sorry to hear that. Please tell us why.

I don't like how this works.

The answer is confusing.

The answer didn't match what I was searching for.

Additional Comments (optional):

Thanks for your feedback! If you need assistance, click Chat with Support below.

Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.

Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.

Thanks for letting us know. We'll work on updating the search engine to return more relevant results.

Blackbaud Community

Connect and collaborate with fellow Blackbaud users.

Chat with Support

Chat with our experienced staff to receive help right away.

Connect

The Blackbaud team is online and ready to connect with you!