An error may occur in Online Express when attempting to download donation transactions.
This issue was specific to certain Blackbaud Hosting Services servers, and has been resolved. If the issue continues to occur for you, please try the Alternative Solution and then click Chat with Support and reference this article if the issue persists. Be sure to find the name of the application server that you are accessing in hosting to provide the support analyst.
Click File>Exit and Sign out of The Raiser's Edge
Login to The Raiser's Edge again.
Steps to Duplicate
Steps to duplicate:
Log into Raiser’s Edge as any user at organization
Click Online Express
Click Download Transaction
Error occurs and unable to access the transactions window
Error: Classnotregistered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG))