Import page loads slowly

When clicking on Import from the Administration functional area, the resultant Import process page should load in 1-2 seconds.  It's taking much longer.  Once the page is open, if a site filter is chosen, it again takes a long time for the page to re-load (15 sec to 1:30).
Download and install the latest patch which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch. 

Steps to Duplicate

  1. Go to Administration functional area
  2. Select Import
  3. Observe slow page load
  4. Change the site filter
  5. Click Apply
  6. Observer slow page load


 Blackbaud CRM
 Service Pack 9

Was this article helpful?