Date Last Changed on Phone Numbers change to Current date after completing a Constituent Phone Import

After importing new constituent phone numbers to existing constituent records, and editing the constituent record; all phone numbers have the same 'Date Last Changed' date in the date last changed field.
Download and install the latest patch which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.

Steps to Duplicate

  1. Log into RE
  2. Go to Records
  3. Capture the Constituent ID field for the constituent to import Phone to
  4. Create the Import File including the following fields:
  5. Constituent ID, Phone Import ID, Phone Type, and Phone Number
  6. Go to Admin > Import
  7. Select Constituent Phone as the type of import
  8. Select Import new under what do you want to do
  9. Include the previously created Import File
  10. Verify fields mapped correctly
  11. Select Import now
  12. Exit Import
  13. Go to the Constituent Record
  14. Review the phone number imported and Date Last Changed Field
  15. Edit the Constituent Record
  16. All Phone Numbers now have the same Date Last Changed date

Environment

 7.95 patch 3

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