Duplicate Merge search returning fewer results than it should

When running your duplicate search process you may notice that some constituents that are duplicates in your database are not pulling into the search results
We are currently evaluating this issue and will update this article when we have more information.

Steps to Duplicate

  1. Click Constituents > Duplicates > Full Duplicate Search
  2. Click start process
  3. After the process finishes click Duplicate constituent report
Some constituents that are duplicates in your database may not show on the report

Environment

 Altru Arts & Cultural

Was this article helpful?