KPI color indicator displayed incorrectly when viewing on a web dashboard.

The KPI shows the indicator for the overall goal however the value is shown for the milestone goal.
The KPI should show the color appropriate to the displayed value
The color is shown for the overall value no matter which value is displayed
 
We're currently evaluating this issue for a fix in a future release.

Steps to Duplicate

  1.  Select Analysis -> KPI Dashboard
  2. Select Manage KPIs
  3. Open the KPI called Test 
  4. Notice it defaults to the Show Milestone Goal and the percent of goal is 81%.  The yellow triangle appears as well as the milestone goal of 12345.  The graph on the Goal Status tab also shows the bar in the yellow zone. 
  5. Under the ‘Show’ tab select overall goal, note the percent of goal is 34% and and the red triangle appears
  6. Select the Analysis tab -> Web Dashboards
  7. Select Fundraising Folder> View the Dashboard for Garden Fundraising.  This KPI numeric indicator is set to show the state of the KPI using the gauge's background color.  
  8. This shows the milestone goal of 12345 but appears in red however the milestone value is shown, which should be yellow

Environment

 Blackbaud CRM
 4.0
 4.0.155

Was this article helpful?