To submit a support ticket:

  1. Login to your school's app.

  2. Managers can choose one of the "on" personas so that the Help Panel is visible. In this example, we'll navigate to onCampus.

  3. Click the button with the question mark.
    User-added image

  4. At the bottom of the Help Panel, click Case Central.
    User-added image

  5. Once in Case Central, click Submit a Ticket at the top of the screen.
    User-added image

  6. Fill out the options on screen and click Submit. 
    User-added image