Start Date incorrect on declarations created when Online Express transactions downloaded

Donors can tick the Gift Aid option on Online Express donation form to confirm that tax can be claimed on gifts for the last 4 years and in the future.
A Gift Aid declaration is then created in Raiser's Edge when the transaction with the Gift Aid box ticked is downloaded.  The start date of the declaration defaults to 06/04/2000 rather than a date 4 years before the date the declaration and donation were made.
We are currently evaluating this issue and will update this article when we have more information.

Steps to Duplicate

  1. Enter a donation via Online Express donation form and tick the Gift Aid option.
  2. Download Online Express transactions and where the Gift Aid box had been ticked on the form, a Declaration is created in Raiser's Edge.
  3. If required, a constituent query can be created to identify these records.  The query could include the following criteria, for example, where the declaration indicator is set as Electronic for the downloaded declaration and the donation is added 'today' with an attribute specific to Online Express.
    • Declarations > Declaration Indicator equals Electronic
    • AND Declarations > Declaration Start Date equals 06/04/2000
    • AND Gifts > Date Added equals 'Today'
    • AND Gifts > Attributes > Specific Attributes > Online Express Transaction ID > Import ID not blank
  4. When reviewing the query results you will see that, as shown in the query criteria, the declaration start date is set as 06/04/2000 rather than 4 years prior to the date the declaration and donation were made.


 Raiser's Edge
 Online Express plugin version

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