Error: Unable to delete membership: This membership is associated with revenue and cannot be deleted - when deleting a membership with no revenue

When trying to delete a membership from a constituent record with no revenue attached, you may encounter the error:

Unable to delete membership: This membership is associated with revenue and cannot be deleted.
If this payment was made through the back office, we can delete the back office payment first and then delete the membership. 

If this membership was done through a sales order, there is not a way to delete the membership. We would need to refund the order and cancel the membership. 

Steps to Duplicate

  1. From constituent record, go to memberships tab
  2. Click other tasks and select delete membership
  3. See error

Environment

 Altru Arts & Cultural
 Yes
 4.6
 4.8

Was this article helpful?