When user rights are removed from a user group in Database view, users cannot see gift information in Database view. If the same users log into NXT, they are able to see the gift records of the constituents they are assigned to in Work Center. If the users click on the gift records in Work Center, they receive a "Nothing to see here" screen. If the users navigate to an assigned constituent's profile in NXT, they cannot see any gift information.
We are currently evaluating this issue and will update this article when we have more information.
Steps to Duplicate
Log into Database view with Supervisor rights
Create a user group without user rights to Gifts
Create a test user and assign the test user to the user group created in step 2
Create a new constituent record
Assign the test user as a solicitor to the new constituent record
Add a gift record to the new constituent's record
Wait 15-20 minutes
Log into NXT
Gifts are present in the Gifts tile of the Overview section, Gifts tab is present, but if you click on a gift on the Giftts tab, you get the "Nothing to see here" message. No gift info present on Constituent record