If you configured providers in Janrain but do not see them under Authentication Service Providers in Luminate Online, then this means that they have been configured, but not enabled for Social Login and/or Social Sharing.  Enable these options in Janrain to have them display in Luminate Online.

To enable Social Login:
  1. Log into https://dashboard.janrain.com/
  2. Click on the Manage Engage App icon (the blue word bubbles) next to your Engage App Name
  3. Under Widgets and SDKs, click Sign-Ins
  4. Click on Providers from the Configure Widget screen
  5. Drag and drop the appropriate providers
  6. Select the radio button to Save and Publish
  7. Click Publish

Next, enable Social Sharing

  1. Click your Engage App name from the breadcrumb at the top of the screen
  2. Click Sharing under the Widgets and SDKs section
  3. Check the boxes for each of the social providers you configured (Note: Do not select any of the Native apps)
  4. Your changes save automatically

Please note that if you have configured Facebook as a social provider, there is one additional setting you’ll want to make in Janrain:

  1. Click your Engage App name from the breadcrumb at the top of the screen
  2. In the Providers section, click the Manage Providers icon 
  3. Click the cogwheel icon next to Facebook on the right side navigation bar
  4. Scroll down to the Social Sharing section and check the box next to publish_actions. 
  5. Your changes save automatically.