Error: Data could not be saved. The DELETE statement conflicted with the REFERENCE constraint "FK_BATCHEVENTREGISTRANTGUEST_CONSTITUENTID - When trying to delete a constituent

When trying to delete a constituent you may run into an error message that says Data could not be saved. The DELETE statement conflicted with the REFERENCE constraint "FK_BATCHEVENTREGISTRANTGUEST_CONSTITUENTID". The conflict occurred in database "50919_d59b4778-f328-4ad0-9e58-a1d76ff763e7", table "dbo.BATCHEVENTREGISTRANTGUEST", column 'CONSTITUENTID'. The statement has been terminated.
We are currently evaluating this issue and will update this article when we have more information.

Steps to Duplicate

  1. Click Constituent > Constituent search
  2. Search for and select the constituent you're trying to delete
  3. On the constituent's record click delete constituent
Once you click delete Altru will load for a few seconds before an error message pops up saying Data could not be saved. The DELETE statement conflicted with the REFERENCE constraint "FK_BATCHEVENTREGISTRANTGUEST_CONSTITUENTID". The conflict occurred in database "50919_d59b4778-f328-4ad0-9e58-a1d76ff763e7", table "dbo.BATCHEVENTREGISTRANTGUEST", column 'CONSTITUENTID'. The statement has been terminated.

Environment

 Altru Arts & Cultural

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.