When adding a payment to a matching gift claim which is split on multiple designations recognition amounts are duplicated, but only adding the payment using enhanced revenue batch.
Download and install the latest service pack, which contains all fixes from previous service packs. If you are running an older version, download and install the latest version and then the service pack.
Steps to Duplicate
1. Go to Revenue > Matching gift preferences 2. Make sure the option at the bottom "add recognition for matching organization" is selected and a credit type is selected 3. Add a payment for a constituent 4. Split this payment across two designations 5. Select the matching gifts tab 6. Add a matching gift for the entire amount of the payment 7. Go to Revenue > Batch Entry > Add a new enhanced revenue batch 8. Enter the matching organization > enter the amount of the gift claim. This should auto select the correct item 9. Commit the batch 10. Open the payment you just added and view the details tab 11. The recogntion shows twice for each part of the split