Sponsorship Status part is not displaying active sponsors

Constituent records containing an 'Active' Sponsorship are not displaying in BBIS using the Sponsorship Status part.

Article Number: 97675

Products:

Blackbaud_CRM
Blackbaud_Internet_Solutions

In this report, there was a duplicate website account sign-up that did not have any associated sponsorships. To address this scenario, confirm the correct user is being used when testing.

Steps to Duplicate

1. In CRM: Select a constituent with an 'active' sponsorship
2. In BBIS: Login in as user the constituent
3. Select the Sponsorship Status part
4. Using the sponsorship status part click the 'Sponsorship information' link.
5. Note: The Sponsorship Status part displays 'No active sponsorships'

Environment

Affected Product Blackbaud Internet Solutions

Affected Version 4.0

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