A Sender Policy Framework record allows ISPs to specify which computers on the Internet can send an email for a specific domain. Having an SPF record set up on your domain can help to prevent emails from being identified as SPAM. More information is available at http://www.openspf.org.
All Blackbaud Sphere email, including email forwarding is routed through a mass mailing service located in our Irvine data center. An email message can originate from any of the IP addresses listed below.
The following should be added to an existing SPF record:
ip4: 220.127.116.11/137 ip4:18.104.22.168/157 ip4: 22.214.171.124/177
WARNING: The following SPF records are examples only. These examples on this page are fictitious examples and should not be used for a live SPF record. Use of these example for a live SPF records may cause valid mail from your domain to be rejected.
Example of an existing SPF record:
v=spf1 mx ip4:126.96.36.199/26 include:spf.messagelabs.com ~all
Example SPF record with the IP addresses for Blackbaud's mass mailing service added:
v=spf1 mx ip4:188.8.131.52/26 include:spf.messagelabs.com ip4: 184.108.40.206/137 ip4:220.127.116.11/157 ip4: 18.104.22.168/177 ~all
If you do not have an existing SPF record you should reach out to your IT resources and/or your mail service provider. If you create a new SPF record for your domain, it should include both your own mail service as well as the IP addresses for the mass mailing service Blackbaud Sphere uses. For SPF Record Syntax click here. For more information about Sender Policy Framework (SPF) click here.