When creating a new Constituent list, reviewing your Portfolio tab in Work Center or when on the Unassigned Constituents tab, users may receive the error: Sorry, something went wrong. Try to refresh this page or come back later.
Complete the steps below:
1. Clear browser cookies and cache . 2. Log completely out of the RE NXT Web View. 3. Close your browser completely and start fresh. 4. Test with another supported browser. 5. Test with another user and test another workstation.
Steps to Duplicate
1. Log in to RE:NXT 2. Select Lists > Constituent 3. Click the plus sign to create a new list 4. Click Show them all 5. Error appears
6. Error also appears from Work Center > Unassigned Constituents
7. Error also appears from Work Center for specific fundraiser