When using a User-defined Data list to display a constituent record (event registration) on the Record Display part in BBIS. The Record Display part is showing with alpha and numeric character and not the date the user registered for the event.
Download and install the latest service pack, which contains all fixes from previous service packs. If you are running an older version, download and install the latest version and then the service pack.
Steps to Duplicate
1. In CRM, go to Administration > Application > Shell Design
2. Go to the User-defined Data List tab
3. Add a new Constituent Data list with the following criteria: Include record where: Lookup ID is not blank and Online Information\Active is equal to Yes
Results field to display: Name Registrant\Event\Event name Registrant\Event\Event start date Registrant\Guest\Name Registrant\Event\Event lookup ID Lookup ID Constituent record