In Education Edge, sometimes a user cannot see all the fields on a Record. Items may be misaligned, missing, or cut off. Changing the resolution settings and or display settings does not resolved the issue.
We are currently evaluating this issue and will update this article when we have more information.
Steps to Duplicate
Log into EE and open a Student Record
Open Address Record
Choose Details tab
This is a Seasonal address field is misaligned and unreadable
Go to the Addresses/Salutations tab
Data Entry fields are missing
Windows 7 (64-bit)
SQL Server 2008 R2
The users are all on Dell Latitude E7450 laptops with docking stations. The alignment issues show both on the native screens and external monitors, even when using the recommended settings.