Additional information does not show in the details pane on the Education tab of a constituent record for non-affiliated institutions

Educational institutions can be affiliated with the organization or not.  When looking at the constituent record > Education tab, the information of the educational institution can be displayed by clicking the down chevron.  The Additional information field is blank for non-affiliated institutions only.
We're currently evaluating this issue for a fix in a future patch or service pack.

Steps to Duplicate

  1. Go to any constituent record
  2. Select the Education tab
  3. Select Add next to Education
  4. Click the drop down for Educational institution
  5. This shows only affiliated institutions
  6. Click the magnifying glass instead
  7. Click Search without adding any parameters
  8. Choose any institution other than the affiliated ones
  9. Inter a Stats
  10. Enter Additional information
  11. Save
Observe that when the educational institution is expanded, the details pane Additional information


 Blackbaud CRM

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