To replace the standard page with a custom page:
  • A non-NetCommunity page must be provided. Alternatively, Blackbaud can design a page on your behalf, which is a billable service.
  • Click Chat with Support and reference this article
Note: the alternate page may not display for all outages. 

If your organization hosts The Raiser's Edge, this page will not display in the event of a Raiser's Edge Web Server outage.