No records in Direct Debit File process

After generating the Direct Debit File Process you may have 0 records process. This can happen if the Constituents Financial Account EFT status is set to Prenotify rather than EFT.

Article Number: 97854

Products:

Blackbaud_Altru

Change the EFT Status:

On the Constituents record select the Revenue tab.
Select Accounts.
Highlight the account you will be using and select edit.
Change the EFT status from Prenotify to EFT.

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