- Go to Revenue > Batch Entry > Batch Templates
- Find the Enhanced Revenue Batch template for Direct Debit Payments
- Click on Select Fields and Defaults
- Ensure the following fields are selected:
- Direct Debit is rejected
- Reference date
- Reference number
- Result code
- Receipt amount
- Once all of the required fields are added Click Save.
- Go to Revenue > EFT > Generate Direct Debit File and add your process. Now see the drop down is not blank.
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