Unmatched gifts "AutoLink" to random gifts and not found when searching in the "by Transactions" screen when reconciling gifts in Auto Reconciliation

When reconciling gifts in Auto Reconciliation, Before the “Select” button is clicked (to Select one of the possible gifts from the list), the Unmatched Transaction “auto-linked” to a gift and disappeared (both from the Unmatched Transactions screen and from the list of all transactions that appear in the By Transactions screen). The gift is not able to be located by doing a search in the By Transactions screen. In addition, the count for Unmatched Transactions adjusted as you would expect it to when an Unmatched Transaction is manually linked (From 2.-1)
We are currently evaluating this issue and will update this article when we have more information.

Steps to Duplicate

  • Log into Re and select the Auto Rec module
  • Click Unmatched Transactions tab
  • 2 Unmatched Transactions appear, both from BBNC and both that hadn’t been downloaded yet to RE (one was for constituent Miriam Cause)
  • For each of the 2 Unmatched Transactions, the user clicked “Link to Gift” from the Action Menu
  • A list of gifts appeared that the user could possibly link to
  • Before he could click the “Select” button (to Select one of the possible gifts from the list), the Unmatched Transaction “auto-linked” to a gift (we’re not sure which one) and disappeared (both from the Unmatched Transactions screen and from the list of all transactions that appear in the By Transactions screen). We couldn’t locate the gift by doing a search in the By Transactions screen. In addition, the count for Unmatched Transactions adjusted as you would expect it to when an Unmatched Transaction is manually linked (e.g. it went from 2 to 1 and ultimately to 0 after it happened the second time).
  • This happened for both of the Unmatched BBNC Transactions.

Environment

 Raiser's Edge
 7.95

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