When entering a Credit Card number into an Online Express Donation page that begins with 4026, 4058, 4844, 4913, or 4917, the Credit Card Type grays out. If the donate button is clicked, the following error may appear:
We've run into a slight problem. Can you correct the following to continue? Please Specify Card Type.
The card numbers in question are associated Electron Pre-Paid Visa Cards. This type of card is not accepted or supported for online transactions by BBMS or most other payment services.
If a donor is using this type of card, please ask them for another form of payment such as ACH/Direct Debit or a different card number.
Steps to Duplicate
Navigate to Donation page
Fill out donor information
Enter First Four digits of Credit card (4026, 4058, 4844, 4913, or 4917)
Note the the Card type icons are grayed out
All other numbers work except for the above series.