Although we cannot complete the steps for creating your Facebook app on your behalf, you are able to grant us access to your app for us to troubleshoot and identify which steps need to be taken in order to have your app approved. 
  1. From your Facebook Developer account, pull up the appropriate app (My Apps>select your app)
  2. Click Roles from the left navigation bar
  3. Click Add Administrators from the Administrators section
  4. In the field box, enter the following username: luminateonline
  5. Click Submit
  6. If requested, enter your Facebook password
  7. Click Submit