Error: The underlying connection was closed: An unexpected error occurred on a receive. Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host - when running the Total Revenue Report

When running the Total Revenue and Payments report, after several minutes of loading, you may encounter the error:

The underlying connection was closed: An unexpected error occurred on a receive. Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. An existing connection was forcibly closed by the remote host.
This issue has been resolved in version 4.92. All sites have been updated in October 2016. If you experience this error, please chat with support to provide the exact steps that were taken.

Steps to Duplicate

  1. From Revenue, select the Total Revenue and Payments report.
  2. Set Date to Last Year
  3.     Set User to All
  4.     Set Report type to Summary
  5.     Sort by Date
  6. Check All sources
  7. Check Show payment method distribution
  8. Check Show revenue that moved from unearned to earned
  9. Click View report
  10. After several minutes of loading, see error. 

Environment

 Altru Arts & Cultural
 Yes
 4.9
 4.92

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