We made edits to the TeamRaiser Default Personal Page, but some participants still show a customized version. How can this be?
Edits to the TeamRaiser default Personal Page are not retroactive. What this means is that if a participant has customized their page prior to making edits to the Default Personal Page, then the changes you made will not reflect on their personal page. If you wish to correct this, you can edit the participant's individual personal page. For this reason, it is highly recommended to make sure the Default Personal Page is set up as desired before any registrations occur.