There was a problem during the update process. Error: Error extracting file C:\Program Files(x86)\Blackbaud\The Financial Edge\Aatrix\\[XXX].DLL - when updating Aatrix

The error, There was a problem during the update process. Error extracting file C:\Program Files(x86)\Blackbaud\The Financial Edge\Aatrix\\[XXX].DLL may occur when trying to update Aatrix to be able to process 1099s or W-2s..
This error can occur when using a saved report parameter that only shows reports available from the previous calendar year, prior to running the latest Aatrix update. This occurs when trying to display a 1099 or W-2 report, and choosing to update Aatrix with the Automatic Update.  
  1. If using a saved report parameter, create a brand new report parameter by selecting New from the top.
  2. Select any necessary settings to be able to run the report.
  3. Click Display report.
  4. Select to automatically update Aatrix when prompted.
  5. Allow the update to process completely.

Steps to Duplicate

  1. Payroll > Mail > State and Federal Tax Reports > New Federal Tax Reports > Select 2014 W-2 W-3
  2. Click Display report
  3. Click to automatically update
  4. Update starts but stops with error
- There was a problem during the update process. Error extracting file C:\ Program Files (x86) \ Blackbaud\ The Financial Edge \Aatrix \\ C_BBD019.DLL 

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