These exceptions occur when the record being imported already exists in ResearchPoint and you are not importing any new information. 
  1. Open the Batch
  2. Select Filter, click the drop down and select the specific error message to filter on
  3. Select the first field of the exception, either address or phone
  4. Click and drag to highlight each field in that column
  5. Select delete on your keyboard to remove the values from those fields since they already exist in ResearchPoint
  6. Click save, resolve any other exceptions
  7. Commit the batch