I am trying to import a constituent record file that has been exported from RE into BBNC so that we can link records. In the preview screen, I am getting an error stating, No constituent record found. My file contained first name, last name, email, and constituent ID.
The ID required for the import file is the System Record ID, not the Constituent ID or Import ID.
Create another export in The Raiser's Edge, to include the System Record ID. Once this is correctly saved in a CSV file, upload the new file on the Upload File tab of the User Import.