Appeal Package Performance report shows old package names

If you renamed a package after copying an existing appeal, when running the Appeal Package Performance report, you may notice that the package names display the original name instead of the new name.
To show the mailing correctly, rename the letters and the mailing.

The Appeal Package Performance Report is designed to give you that view of the how each package or letter is performing.To compare mailings, use the Appeal Mailing Performance Report instead.

Steps to Duplicate

  1. From Marketing and communications, copy an existing appeal mailing.
  2. Re-name the appeal mailing
  3. Run the mailing
  4. Run the Package Performance report for that mailing and see the original names


 Altru Arts & Cultural

Was this article helpful?