No, this is a False Positive. Luminate Online is PCI compliant. Luminate Online is currently configured to support TLS 1.1 (the new lowest standard for compliance) as well as TLS 1.2 in preparation for the 2018 cutoff date for TLS 1.0

The scan is showing that Luminate Online does still support TLS 1.0. This support, though is legacy support. This is because not all of our clients and partners have upgraded to TLS 1.1 or 1.2. We will continue legacy support until the 2018 cutoff date or until we have confirmation that support can be dropped without impacting the missions of our clients and partners.

More information on the the updates to PCI compliance.

If you are in need of a Risk Mitigation and Assessment Plan, please Contact Support and provide this article number.

Related article: Other Security Metrics PCI Compliance Scan failures