After downloading transactions from Online Express, there are credit card details, such as the expiration date and last four digits of the credit card number, on some gifts but not on others. Why is the credit card information missing from some gifts?
Credit card information for one-time credit card donations through Online Express does not save to the Raiser's Edge record. Limited information can be viewed in Online Express > Download Transactions screen before processing into Raiser's Edge.
Credit card details for recurring gifts and pledges from Online Express will be made available after downloading from into the Raiser's Edge. The information will be visible once the gifts are in Batch.